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Customer service vs customer experience: Definitions & differences

While customer service focuses on your customer-facing teams, customer experience refers to the...

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Futureproofing retail: The importance of the customer journey

Creating engaging, exciting and smooth customer journeys is no longer an option - it's a necessity....

5 mins read Read More

Why traceability is key to ensuring food safety

Food traceability allows you to be more transparent with your customers so they can make better...

4 mins read Read More
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What Columbus brings to the application management table

Application management services partners can take much off your internal IT team’s plate. Learn why...

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Application management services: How to choose the right AMS partner

To get the most out of your application management services investment, work with the right...

4 mins read Read More

What are the signs your food business should invest in technology to improve profit margins?

Technology can have a positive impact on profit margins for the food and drink industry. But when’s...

5 mins read Read More
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