Jessica Hall
Sep 13, 2021
Customer service vs customer experience: Definitions & differences
While customer service focuses on your customer-facing teams, customer experience refers to the...
Jessica Hall
Jul 12, 2021
Futureproofing retail: The importance of the customer journey
Creating engaging, exciting and smooth customer journeys is no longer an option - it's a necessity....
Jessica Hall
Jun 16, 2021
Why traceability is key to ensuring food safety
Food traceability allows you to be more transparent with your customers so they can make better...
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Jessica Hall
May 11, 2021
What Columbus brings to the application management table
Application management services partners can take much off your internal IT team’s plate. Learn why...
Jessica Hall
Apr 27, 2021
Application management services: How to choose the right AMS partner
To get the most out of your application management services investment, work with the right...
Jessica Hall
Apr 14, 2021
What are the signs your food business should invest in technology to improve profit margins?
Technology can have a positive impact on profit margins for the food and drink industry. But when’s...
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Sep 17, 2021
