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Gavin Masters Gavin Masters Aug 13, 2024
Digital Commerce

How to bring a B2C mindset to your B2B e-commerce customer experience

Read about how your B2B retail business can implement a more personalised B2C style experience to meet the needs of an increasingly millennial workforce.

5 mins read Read More →

How to improve CRM data quality: 12 tips for good data management Nicola Hames
Nicola Hames Jan 28, 2021
Customer Experience & Engagement

How to improve CRM data quality: 12 tips for good data management
If you’re looking to improve the quality of your CRM data, it starts with following good data...
4 mins read Read More →
10 of the best methods for organic growth Nicola Hames
Nicola Hames Nov 7, 2020
Strategy and Change

10 of the best methods for organic growth
Don't ignore organic growth strategy when it comes to increasing your business. Here are some of...
5 mins read Read More →
The Net Promoter Score: Do you exceed your customer expectations? Nicola Hames
Nicola Hames Oct 6, 2020
customer engagement

The Net Promoter Score: Do you exceed your customer expectations?
It's vital to know how your customers are feeling. The NPS (Net Promoter Score) is one to gage...
2 mins read Read More →
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