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customer engagement

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Google, Microsoft, Apple and Mozilla deprecate support of TLS 1.0 and 1.1: What this means for your CRM

In March 2020, major tech vendors deprecated support for TLS 1.0 and 1.1. And soon, so will ClickDimensions. Here’s what this means for your business.

What does world class customer experience look like?

5 mins

In this video, find out how to deliver a unified and delightful customer experience. It starts with knowing your customers and anticipating their desires.

How to create the perfect customer experience

5 mins

What does it take a deliver a delightful customer experience? Start by thinking like your customer. Trace your way back the cycle of how they interact with you.

Success breeds success: Recognition that eCommerce drives growth for retailers

At Columbus, we’re so happy to see customers recognised for their hard-earned success. That’s why we want to shout about the recent news of one of our eCommerce customers being honoured in the U.S. just as we were handing out our own customer awards at the ColumbusLive annual UK conference.

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