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customer engagement

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Get one-step closer to creating the perfect customer experience

5 mins

What does it take a deliver a delightful customer experience? Start by thinking like your customer. Trace your way back the cycle of how they interact with you.

3 Ways to start your journey towards Unified Commerce

5 mins

Unified commerce is the new omnichannel - the next step in the transition required for companies to be able to meet the expectations of today's customers. The road there is a journey of change that affects the entire organization and must cope with both the brand strategy and the sales strategy.

Step-by-step guide to customising your Dynamics 365 CRM views

Learn how to customise your Dynamics 365 CRM views, and download the quickstart to ensure you get connected to your customers faster.

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