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Making the move to e-commerce: 4 success factors

The days of brick and mortar stores dominating retail are gone. E-commerce is an exciting place to...

4 mins read Read More

Futureproofing retail: The importance of the customer journey

Creating engaging, exciting and smooth customer journeys is no longer an option - it's a necessity....

5 mins read Read More
CRM

How the business landscape has changed: Top key statistics for 2021

Wondering how business is changing following the COVID-19 pandemic? Discover the top key statistics...

5 mins read Read More
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The Net Promoter Score: Do you exceed your customer expectations?

It's vital to know how your customers are feeling. The NPS (Net Promoter Score) is one to gage...

2 mins read Read More

How to make the most of your customer data

Collecting customer data and generating reports can be tricky. Here are some metrics we think you...

3 mins read Read More
CRM

4 signs you need to invest in a customer engagement platform (and how to find one)

To get the most out of your customer engagement platform, you need the right one at the right time....

3 mins read Read More
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