Rob Watson
Jun 10, 2020
4 things you can learn from Inditex's online sales increase
Zara's parent company, Inditex, announced their online sales have rocketed by 95% and expects part...
James Moses
May 15, 2020
How has COVID-19 changed buying behaviours and how can businesses adapt?
COVID-19 has caused an overnight change in consumer buying behaviours. We conducted a survey to...
James Moses
Apr 15, 2020
Customer emotion wins business: How to get ahead using the power of storytelling
COVID-19 has completely changed our buying patterns, whether you’re a business or a consumer....
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Neil Rowett
Oct 30, 2019
How to be selected in the B2B buying process
As a wholesaler, distributor or manufacturer, you want customers to order from you and continue to...
Neil Rowett
Jul 11, 2019
5 steps to increasing customer revenue
The importance of “brand differentiation” is fast becoming recognised as a key influencer in...
Neil Rowett
Jun 25, 2019
How does the customer drive Connected Commerce?
How businesses must re-evaluate their customer experience for future growth and customer success.