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Transform. Maximize. Future-proof.

Change can be daunting. Especially when it involves culture, people, processes and new technology. This is why Columbus exists. Together, we transform your organization, maximize on your investments, and prepare for the future. 

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Join Columbus

We are always looking for new colleagues that can help our customers transform their business. Are you one of them? 

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Are you ready to begin your transformation journey?

We’ve probably all been there, you have been involved in a solution implementation, you’ve had all the pressures and workload getting the solution ready and now you’ve finally gone live and can breathe a sigh of relief that it’s all over. However, go live is often just the start of the journey. Ensuring buy in and user adoption is critical. Although most Customer Engagement/CRM solutions have features designed to enhance customer relationships and experience, the key to unlocking the full benefits lies in the people using the solution and ensuring processes are efficient and easy to follow. Making sure end users fully understand the benefits of a new system, and how it helps them and the business could decide whether a project fails or succeeds.
Using AI personalisation for retailers isn't new, but with more recent advanced AI, we see new capabilities in how enterprises interact with customers through all channels. With the new AI technology, it is nearly impossible for you to know whether you're communicating with humans or computers.
Personalisation is the Holy Grail for mature online businesses. The more personalised you can make your customer journeys, the more likely visitors are to complete purchases and become loyal, repeat customers, boosting your revenue and profits.

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Crafting a more sustainable future, together

For businesses aiming for a more sustainable path, getting the right insights is key. But it's not just about having those insights; it's also about knowing how to use and understand them in your industry.

Using our expertise in data analytics, we’re adept at translating complex business data into practical insights, enabling your organization to predict trends, capitalize on opportunities, and drive forward with confidence.

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Our strategy

Delivering core business technology and lasting value

The strategy ´New Heights´ outlines Columbus’ trajectory for 2024-2026. Over the next three years, we will leverage our strong foundation created with Focus23 and focus on investing in high-growth service areas, accompanied by an expansion into the Life Science industry. Our goal is to achieve an average revenue growth rate of 10% and to culminate with an EBITDA margin of 15% by the close of 2026.
Learn more about New Heights
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