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Lately, I’ve been having a lot of “outsourcing the invoice scanning operation” discussions with clients and other stakeholders. To my reflections, outsourcing the invoice scanning operation appears as a key enabler for both increasing efficiency and saving costs in the Accounts Payable (AP) process – something I would like to debate to help you understand whether it actually is beneficial.
Unlike us humans, documents are not created equal. Among the millions of electronic documents stored on disk somewhere only a few are critical to quality and compliance. We call them by many names: quality manual, standard operating procedures (SOPs), work instructions, policies, guidelines, official templates, and more. Despite their smaller volume, managing them is a ton of work. Just like a signed contract embodies a binding relationship between two companies, an effective SOP embodies how a key process is repeatedly run with high quality, compliance and safety to all parties. A Big Quality Document is so much more than a nice-looking PDF – someone’s life might actually depend on the document being good, its contents known, and systematically followed.

Outsourcing invoice scanning - a suboptimization or a key enabler of AP process efficiency?

I’ve been having a lot of “outsourcing the invoice scanning operation” discussions with clients and other stakeholders.

Quality document control: let’s finally get out of the 1980’s

Unlike us humans, documents are not created equal. Among the millions of electronic documents stored on disk somewhere only a few are critical to quality and compliance. We call them by many names: quality manual, standard operating procedures (SOPs), work instructions, policies, guidelines, official templates, and more.

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