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Article

The methodology that ensures success for business-critical solutions

Executing your digital transformation journey

Guide

The Complete Cloud ERP Lifecycle: from Strategy to Adoption and Beyond

Mitigate risks associated with planning, implementing, upgrading, replacing legacy systems to Cloud ERP. Change management, data and AI, managed services

Industry Report

Achieve excellent customer experiences in retail: 6 key challenges and how to solve them

New report where we outline 6 key challenges of modern retail, provide step-by-step advice on how to solve them and explain which technologies can help.

Article

Why offline and online shouldn't compete but complement each other

Learn how to maximize the opportunities of your physical store network and ensure it complements what you are doing online

Article

Why your online store is much more than just another sales platform

Learn how to provide an excellent experience by enabling great UX, customer insights, and seamless connection of your e-commerce with the customer journey

Article

Why your employees are as important as your operations

Learn how to empower your employees and achieve an excellent customer experience in retail

Article

Why fast and reliable has to be at the heart of your delivery offer

Learn how to achieve an excellent customer experience in retail and ensure fast and transparent deliveries and click-and-collect possibilities

Article

Why knowing your customer and building relationships requires a full 360-degree view

Learn how to build strong customer relationships and loyalty to achieve an excellent customer experience in retail

Article

Why there’s no time to relax after the sale is made

Learn how to build true customer loyalty and generate future sales opportunities by ensuring your after-sales service is as good as your pre-sales service

Article

Why conscious consuming impacts the future of retail

In the article, we explain how retailers can successfully address conscious consuming behavior in the ever-changing and challenging economic environment.

Blog

How to get started with AI

A step-by-step guide to implement Artificial Intelligence daily operations.

On-Demand Webinar

Why switching to GA4 is a smart move, now!

Uncover the reasons why this is important for you

Fact Sheet

Envisioning

How do you ensure your business transformation is a success? Our Envisioning sessions will show you what to do.

Fact Sheet

Value Assessment

How do you deliver measurable value from business change programs?

Article

‘Go-live’ is not an end state, it’s a new beginning

How to make sure that your Cloud ERP deployment evolves, drives continuous improvements, and demonstrates your competitive advantage

Article

It’s good to know what happened, but it’s better to know what will

How to feel great about your data, and make your business more intelligent with data-driven decision making, advanced analytics and AI

Article

Put value first and the rest will follow

How to eliminate those heart-stopping moments with strategy planning and change management for your Cloud ERP project, ensuring that value is defined with a people mindset

Industry Report

State of CRM report: Why optimizing your CRM system is key in 2022

Uncover the 4 key insights and learn how to optimize yours!

Industry Report

2022 State of sales report: What’s driving sales?

Uncover the 5 key insights and learn how your business can build customer relationships to outlast the current crises.

Guide

Salesforce Field Service: Best Practice Guide

Enhance the efficiency of your workforce with Salesforce Field Service. We can assist you with your implementation journey, offering expert advice and support throughout.

Brochure

Value First workshop

In our FREE taster session, we'll walk you through a key part of our Value First approach

Brochure

People & Business Change

Tackle change management the right way by following our recommended roadmap

Brochure

The Value First approach

At Columbus, our aim is to guide and support your change and transformation initiatives. Our value first framework will help you ensure successful value management

Cheat Sheet

The Executive's cheat sheet to digital transformation

From the trends impacting today's businesses to the importance of value creation, get digital transformation-savvy with our resource

Webinar

Future-proof your commerce with a Modern Commerce Architecture!

Guide

Keeping customers for life: A guide

Discover the perfect partnership between customer service and sales

Guide

Four ways of utilizing modern and flexible technology to future-proof your business

The Guide to Modern commerce - MACH architecture

Guide

How does a CRM system fit into your ERP puzzle?

The Guide to CRM-ERP integrations

Fact Sheet

Create a connected project-centric business to run your project-based services organisation, all in one solution.

Product Factsheet

Guide

It's time for manufacturers to start prioritizing customer engagement!

CXE Manufacturing Guide

Podcast

The ColumbusCast Podcast - What is customer experience (CX)?

CXE Podcast

Guide

How can you ensure your CRM implementation project is a success?

CRM implementation guide

Guide

Are you ready to learn how you can choose the right CRM system?

Right CRM system

Guide

How do you maximize the ROI of your CRM system?

Our guide cover 12 steps to effective CRM data and improve overall data quality

Guide

The ultimate guide to customer service and experience.

Learn how to pave your way to deliver an outstanding customer service & experience

Video

Columbus launches remote business application implementation services.

Business Application Services