Tech.co 27-Oct-2020 12:25:00 27-Oct-2020 12:25:00 5 rules for building a loyal customer base It's one thing to acquire customers. It's another to retain them. But how do you boost customer loyalty? Check out these five simple rules for building loyalty. Stephen Fox 22-Oct-2020 10:30:00 22-Oct-2020 10:30:00 Why your field service engineers are your best sales reps Your field service plays a big role in your overall customer service and experience. Here are three reasons why your field service engineers shape your brand. Jessica Hall 20-Oct-2020 11:15:00 20-Oct-2020 11:15:00 How do you increase your service revenue? If you want to boost your service revenue, you need to put your customer needs first. Integrated technology, like D365 Field Service, can help. Read more here. Steve Curtis 15-Oct-2020 10:00:00 15-Oct-2020 10:00:00 Dynamics 365 Field Service implementation: 6 things to consider before you start Before you implement any kind of business system, you need to examine the architecture of your organisation. Here’s what you must consider. Nicola Hames 06-Oct-2020 09:45:00 06-Oct-2020 09:45:00 The Net Promoter Score: Do you exceed your customer expectations? It's vital to know how your customers are feeling. The NPS (Net Promoter Score) is one to gage that. Here's what it is, its benefits and what the results mean.