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CRM

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9 reasons to prove why you need a CRM system

Wondering why you need a CRM system? Well, a CRM system can help you better manage your customer data, offer better customer service, segment leads and more.

Microsoft Dynamics 365 CRM vs Salesforce: The ultimate face-off

A CRM tool can transform the way your business works, taking efficiency to new heights. Your choice matters. Here’s how Dynamics 365 CRM compares to Salesforce.

The value of excellent customer service (and how to get there)

There’s value in good customer service - it can help you satisfy customers. After all, it costs 5x more to acquire new customers than it does to retain them.

8 tips to improving customer service during a crisis

The need for great customer service jumps to an all-time high during a crisis. Wondering how to improve customer service during a crisis? Check out this post.

Why customer experience matters

Customer experience matters because it can make or break customer loyalty and retention. In today’s world, a great digital customer experience matters even more.

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