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CRM

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7 tips to improving customer service during a crisis

Your customers expect excellent service - even during a crisis. Here are some tips on how to improve your customer service during a crisis.

Crisis recovery: How to 'keep the lights on'

This time, it's a natural disaster with a dramatic short-term labour consequence that's causing an economic shock event from which we'll soon recover.

How to use your CRM system effectively: 10 best practice tips

Customers are the number one asset to every company! And your CRM is the best way for you to build relationships, manage needs and communicate with this asset.

How to keep your CRM data clean: 8 best practices to get started

Customer Relationship Management (CRM) software is a tool that helps you manage interactions with your customers and leads. It can help you gain deeper customer intelligence, improve sales efficiency and coordinate all your customer engagement efforts across the business.

5 tips to improve your eCommerce website design

Effective eCommerce website design boosts conversions and helps contribute to your overall online business success. Here are some tips to enhance your web design.

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