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Modern Workplace

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8 best practices for B2B businesses using CRM systems

CRM systems can improve your customer service and experience but to get the most from your investment, you should follow these best practices. Learn more here.

Why your field service engineers are your best sales reps

Your field service plays a big role in your overall customer service and experience. Here are three reasons why your field service engineers shape your brand.

How do you increase your service revenue?

If you want to boost your service revenue, you need to put your customer needs first. Integrated technology, like D365 Field Service, can help. Read more here.

Dynamics 365 Field Service implementation: 6 things to consider before you start

Before you implement any kind of business system, you need to examine the architecture of your organisation. Here’s what you must consider.

What are the pros and cons of working with an implementation partner?

Implementation projects are complex so you might be wondering: Should you work with an implementation partner? Discover the pros and cons in our blog post.

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