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Why chatbots are essential for customer satisfaction

Discover how chatbots help personalise customer communication on scale, save manpower and improve...

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7 tips to improving your customer engagement strategy

A robust customer engagement strategy can help you provide the most memorable, positive customer...

3 mins read Read More

Why manufacturers should prioritise customer experience

Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...

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What is Microsoft Dynamics 365 Project Operations?

D365 Project Operations is the latest addition to Microsoft’s project management solutions family....

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How to choose a project management tool for your professional services firm

There are many project management tools available so how do you pick the right one for your...

4 mins read Read More

CRM and ERP integration: The path to achieving true customer value

Over the years, ERP solutions have evolved to cover more business elements. But to maximise its...

4 mins read Read More
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