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Mayzin Han Mayzin Han Jul 27, 2021
Customer Experience & Engagement

Why customer experience matters in today’s digitally-empowered society

Customer experience matters because it can make or break customer retention & loyalty. In today’s world, delivering a great digital customer experience matters even more.

2 mins read Read More →
Quality document control: let’s finally get out of the 1980’s Mika Salonoja
Mika Salonoja Nov 19, 2019
Compliance & Business Continuity

Quality document control: let’s finally get out of the 1980’s
Unlike us humans, documents are not created equal. Among the millions of electronic documents...
5 mins read Read More →
Document chaos is a quality and compliance risk Mika Salonoja
Mika Salonoja Sep 27, 2019
Compliance & Business Continuity

Document chaos is a quality and compliance risk
How long does it take you to find all the documents that relate to a given project, supplier,...
4 mins read Read More →
What is Quality & Compliance? Mika Salonoja
Mika Salonoja Sep 18, 2019
Compliance & Business Continuity

What is Quality & Compliance?
In the Food and Beverage industry certified good quality, compliance with regulations, and...
3 mins read Read More →
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