Jul 15, 2022
The shift in CX behaviors: A look into the manufacturing industry
The servitization of products has altered the manufacturer-customer relationship. We examine the...
Jun 30, 2022
How high are manufacturers aiming their CX efforts?
Today's B2B customers want a more B2C-like customer experience than ever before. In this blog, we...
May 23, 2022
The state of CXE in manufacturing
Our partner report with Copperberg analyzes the state of CXE in manufacturing and what could change...
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Sep 8, 2021
Why manufacturers should prioritise customer experience
Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...
Sep 6, 2021
7 top tips to improving your customer engagement strategy
A robust customer engagement strategy can help you provide the most memorable, positive customer...
Feb 22, 2018
Six ways to digitally empower manufacturers
Know how Columbus with its digital transformation expertise can help advance visibility and improve...