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Technology innovation in the food industry: A taste of the future

Today’s consumer demands are more complex than ever. Then there are unpredictable events that can...

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How the right customer engagement software can transform sales

Technology can transform the sales process and customer experience. Here’s the value the right...

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Improving allergen risk management in the food industry

For companies that manufacture and distribute food products, the presence of allergens and new...

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Why personalisation is important to e-commerce

How important is personalisation in ecommerce? See how it improves customer experience, creates...

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COLUMBUSCAST: Driving business value with digital technology

In episode 2 of ColumbusCast, we speak to Ainscough about their digital transformation journey and...

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How to become a trusted advisor

Successful projects are built on the back of great relationships, where you're considered a trusted...

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Labelling guidance for Natasha's Law: A summary

From October 2021, Natasha’s Law comes into effect. We summarise what the Natasha's Law guidance...

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How the perfect storm broke the global supply chain

Surging demand for energy, labour and transport has put huge pressure on the global supply chain....

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6 tips to get the most out of your Microsoft Dynamics 365 Customer Service solution

Microsoft Dynamics 365 supports various channels and gives companies a joined-up approach to omni...

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COLUMBUSCAST: How technology is changing the CFO

How has the rapid of growth of new technologies allowed the CFO to move from a background role to a...

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The value of customer service and how to improve it

Great customer service gives your business a competitive edge that no-one can take away. Read more...

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What's next after ERP go-live?

So you’ve hit the ERP go-live date. Is it over? No, it’s not the end of your ERP implementation...

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