Mayzin Han 29-Dec-2020 10:00:00 29-Dec-2020 10:00:00 What is excellent customer service and how can you achieve it? A great customer service is where you not only meet your customer expectations but you exceed them. Learn how you can do that in our blog post. Columbus UK 21-Jul-2020 10:00:00 21-Jul-2020 10:00:00 9 stats that prove the power of customer service Brand messaging is key when you want your customers to experience quality service. Here are customer service stats to convince you to invest in it. Mayzin Han 30-Jun-2020 17:08:00 30-Jun-2020 17:08:00 4 common customer service demands (and how to solve them) From a personalised experience to their needs anticipated, here are four of the most common customer service demands and how you can solve them. Stephen Higgins 07-Apr-2020 09:59:17 07-Apr-2020 09:59:17 7 tips to improving customer service during a crisis Your customers expect excellent service - even during a crisis. Here are some tips on how to improve your customer service during a crisis. Stephen Higgins 31-Mar-2020 18:01:59 31-Mar-2020 18:01:59 What do customers expect from discrete manufacturers today? So, the focus of this blog is about what your client expects and needs when working with you as a supplier of discrete manufacturing products.