Guest
Aug 31, 2021
A guide to empathy in customer service
Empathy is a crucial trait of a good customer representative. To provide excellent customer service...
Mayzin Han
Aug 24, 2021
What is excellent customer service and how can you achieve it?
A great customer service is where you not only meet your customer expectations but you exceed them....
Stephen Higgins
Mar 2, 2021
The value of excellent customer service (and how to get there)
There’s value in good customer service - it can help you satisfy customers. After all, it costs 5x...
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Stephen Higgins
Feb 23, 2021
8 tips to improving customer service during a crisis
The need for great customer service jumps to an all-time high during a crisis. Wondering how to...
Columbus UK
Jul 21, 2020
9 stats that prove the power of customer service
Brand messaging is key when you want your customers to experience quality service. Here are...
Neil Rowett
Oct 30, 2019
How to be selected in the B2B buying process
As a wholesaler, distributor or manufacturer, you want customers to order from you and continue to...
Sep 17, 2021
