Steve Lyon
Jan 23, 2023
Why manufacturers should prioritise customer experience
Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...
Steve Lyon
May 24, 2022
How to improve customer experience in the manufacturing industry
What can manufacturers do to improve their customer experiences? They can look towards always-on...
Steve Lyon
May 2, 2022
How to accelerate sales amidst changing customer demands
How do you accelerate sales and stay agile to the changing consumer demands? We explore Activate...
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Steve Lyon
Sep 27, 2021
Using personalisation to boost sales and customer loyalty
Personalising the customer experience leads to boosted sales and customer loyalty.
Steve Lyon
Aug 24, 2021
What is excellent customer service and how can you achieve it?
A great customer service is where you not only meet your customer expectations but you exceed them....
Steve Lyon
Dec 22, 2020
Why Microsoft Dynamics 365 Customer Engagement is worth the investment
When your key business data is centralised, it’s easier to find what you need and efficiency is...