Columbus UK 04-Aug-2020 10:45:00 04-Aug-2020 10:45:00 The 3 key benefits of Dynamics 365 for your customer service Organisations are moving towards a connected field service model. We want you to achieve the best from your business, and we believe Dynamics 365 can help. Steve Curtis 31-Mar-2020 18:01:59 31-Mar-2020 18:01:59 What do customers expect from discrete manufacturers today? So, the focus of this blog is about what your client expects and needs when working with you as a supplier of discrete manufacturing products. Steve Curtis 11-Oct-2019 19:30:00 11-Oct-2019 19:30:00 Supporting Field Service engineers with Microsoft D365 to optimise operations Microsoft D365 plays a critical role in supporting Field Service engineers in automating and optimising field service operations for better user experience. Stephen Fox 31-Jul-2019 17:20:21 31-Jul-2019 17:20:21 Maximising customer engagement in manufacturing: Three success stories Manufacturers are often behind when it comes to Customer Engagement technology but now it's time to evolve. Here are 3 case studies to inspire you. Columbus Danmark 25-Apr-2019 10:19:19 25-Apr-2019 10:19:19 How to improve customer retention by rethinking your service model Currently, Field Service is one of the hottest topics within discrete manufacturing. Despite this, many consumers consider the subject to be reactive, and that must change.