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Field Service

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The 3 key benefits of Dynamics 365 for your customer service

Organisations are moving towards a connected field service model. We want you to achieve the best from your business, and we believe Dynamics 365 can help.

What do customers expect from discrete manufacturers today?

So, the focus of this blog is about what your client expects and needs when working with you as a supplier of discrete manufacturing products.

Supporting Field Service engineers with Microsoft D365 to optimise operations

Microsoft D365 plays a critical role in supporting Field Service engineers in automating and optimising field service operations for better user experience.

Maximising customer engagement in manufacturing: Three success stories

Manufacturers are often behind when it comes to Customer Engagement technology but now it's time to evolve. Here are 3 case studies to inspire you.

How to improve customer retention by rethinking your service model

Currently, Field Service is one of the hottest topics within discrete manufacturing. Despite this, many consumers consider the subject to be reactive, and that must change.

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