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Customer service vs customer experience: Definitions and differences

While customer service focuses on your customer-facing teams, customer experience refers to the...

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Invest in a business system to increase food safety

Increase your company's food safety, invest in a high-performing business system that provides...

1 min read Read More

Speedier and safer food industry: Benefits of a traceability solution

Since every aspect is crucial when it comes to food safety, a traceability solution enables you to...

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CRM

CRM and ERP integration: The path to achieving true customer value

Over the years, ERP solutions have evolved to cover more business elements. But to maximize its...

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What is Microsoft Dynamics 365 Project Operations?

D365 Project Operations is the latest addition to Microsoft’s project management solutions family....

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Why manufacturers should prioritise customer experience

Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...

2 mins read Read More
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