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Toby Mankertz Toby Mankertz Apr 5, 2024

Report: Analyzing the current state of customer experience in manufacturing

Analyzing customer experience in manufacturing, focusing on the importance of CX strategies, organizational change management, and leveraging data

7 mins read Read More →

Dynamics 365 CRM vs Salesforce: The ultimate face-off Stephen Higgins
Stephen Higgins Feb 21, 2022
Customer Experience & Engagement

Dynamics 365 CRM vs Salesforce: The ultimate face-off
A CRM tool can transform the way your business works, taking efficiency to new heights. Your choice...
6 mins read Read More →
7 top tips to improving your customer engagement strategy Stephen Higgins
Stephen Higgins Sep 6, 2021
Manufacturing

7 top tips to improving your customer engagement strategy
A robust customer engagement strategy can help you provide the most memorable, positive customer...
3 mins read Read More →
Agile vs waterfall: Which implementation approach is the best? Stephen Higgins
Stephen Higgins Aug 11, 2021
CRM

Agile vs waterfall: Which implementation approach is the best?
Agile vs waterfall is a popular debate when it comes to CRM implementations. Here's our side by...
5 mins read Read More →
Canvas app vs model-driven app: Differences, benefits and more
POPULAR
Llewellyn Britz Llewellyn Britz Jul 27, 2021
Microsoft Power Platform

Canvas app vs model-driven app: Differences, benefits and more

3 mins read Read More →
Applying AI: How to define valuable AI use cases
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Santosh Kataram Santosh Kataram Apr 20, 2023
Data, Analytics & AI

Applying AI: How to define valuable AI use cases

3 mins read Read More →
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6 ways the right field service solution can benefit your business to strive Stephen Higgins
Stephen Higgins Aug 4, 2021
CRM

6 ways the right field service solution can benefit your business to strive
The quality of your field service matters for your overall customer service and experience. Here...
4 mins read Read More →
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