Steve Lyon
Oct 8, 2024
Why user adoption is key, and go live is just the start.
The post-purchase customer service in retail is often overlooked. This blog discusses its...
Magnus Oxenwaldt
Jun 13, 2023
How I doubled my productivity and made ChatGPT a great and efficient teammate
Maximize productivity & creativity with GPT integration. Master the art of promting for effective...
Magnus Sundberg
May 31, 2023
Unleashing the power of Experimentation: Bringing A/B-testing to a new level
In this blog, we explore the potential of experimentation in driving exceptional customer...
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Columbus
May 11, 2023
Perform a health check on the user experience
We have developed a tool called UX Audit where we use our analyses to focus on specific improvement...
Jessica Hall
Jul 15, 2022
The shift in CX behaviors: A look into the manufacturing industry
The servitization of products has altered the manufacturer-customer relationship. We examine the...
Jessica Hall
Jun 30, 2022
How high are manufacturers aiming their CX efforts?
Today's B2B customers want a more B2C-like customer experience than ever before. In this blog, we...
Jessica Hall
May 23, 2022
The state of CXE in manufacturing
Our partner report with Copperberg analyzes the state of CXE in manufacturing and what could change...