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Why user adoption is key, and go live is just the start.

The post-purchase customer service in retail is often overlooked. This blog discusses its...

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How I doubled my productivity and made ChatGPT a great and efficient teammate

Maximize productivity & creativity with GPT integration. Master the art of promting for effective...

7 mins read Read More

Unleashing the power of Experimentation: Bringing A/B-testing to a new level

In this blog, we explore the potential of experimentation in driving exceptional customer...

3 mins read Read More
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Perform a health check on the user experience

We have developed a tool called UX Audit where we use our analyses to focus on specific improvement...

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The shift in CX behaviors: A look into the manufacturing industry

The servitization of products has altered the manufacturer-customer relationship. We examine the...

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How high are manufacturers aiming their CX efforts?

Today's B2B customers want a more B2C-like customer experience than ever before. In this blog, we...

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The state of CXE in manufacturing

Our partner report with Copperberg analyzes the state of CXE in manufacturing and what could change...

2 mins read Read More
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