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How high are manufacturers aiming their CX efforts?

Today's B2B customers want a more B2C-like customer experience than ever before. In this blog, we...

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The state of CXE in manufacturing

Our partner report with Copperberg analyzes the state of CXE in manufacturing and what could change...

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Salesforce Field Service: A best practice guide

Salesforce Field Service transforms your processes, offering ways that your workforce can enhance...

1 min read Read More
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How to build a customer experience strategy: A deep dive

The customer experience impacts all areas of your organization. But how do you get started? Read...

6 mins read Read More

State of CRM report: Why optimising your CRM system is key in 2022

2022 State of CRM: Why optimising your CRM system is key in 2022

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Transforming customer experience with digital transformation

In our report with Business Reporter, we explore the internal and external impacts of digital...

1 min read Read More