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4 ways to integrate Field Service into your business

Implementing and integrating field service into your existing business model can have significant benefits on your overall customer satisfaction. In fact, with the prediction that by 2020, 70% of organisations will cite customer satisfaction derived from implementing field service as a primary benefit

The road to flawless Field Service

If you are wondering how you can achieve a 22% increase in service revenue and a 14% decrease in service costs, then the secret can be found in being obsessive in the flawless execution of these key components on your field service journey.

Get one-step closer to creating the perfect customer experience

5 mins

What does it take a deliver a delightful customer experience? Start by thinking like your customer. Trace your way back the cycle of how they interact with you.

The Digital Imperative: 3 ways it starts with the connected everything

The smart factory will give manufacturing businesses a new competitive edge, but a connected, automated business starts with connected basis systems and processes. Do you have the fundamentals connected in your business to cater to the connected customer and be a digital champion?

4 ways you can attract and keep your connected customers

5 min

We are currently in the age of the connected customer, with customer expectation increasing significantly in recent years. It isn’t about customer satisfaction any longer but rather about creating the most personalised, servitised experience possible

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