Mayzin Han
Sep 7, 2021
How to tell if your business needs a CRM system
It’s not just about choosing the right CRM. You need to do it at the right time. Here are five...
Stephen Higgins
Sep 6, 2021
7 top tips to improving your customer engagement strategy
A robust customer engagement strategy can help you provide the most memorable, positive customer...
Simon Noakes
Sep 1, 2021
COLUMBUSCAST: What is customer experience (CX)?
What do you think when you hear the words customer experience? Customer experience and engagement...
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Mayzin Han
Aug 25, 2021
Why MS Dynamics 365 Customer Engagement is worth the investment
When your key business data is centralised, it’s easier to find what you need and efficiency is...
Mayzin Han
Jul 27, 2021
Why customer experience matters in today’s digitally-empowered society
Customer experience matters because it can make or break customer retention & loyalty. In today’s...
Richard Lindqvist
Nov 20, 2019
Outsourcing invoice scanning - a suboptimization or a key enabler of AP process efficiency?
I’ve been having a lot of “outsourcing the invoice scanning operation” discussions with clients and...
Apr 23, 2024
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