<img src="https://secure.leadforensics.com/133892.png" alt="" style="display:none;">

In this blog, we will explain why and how an AMS solution will improve, refine, and optimise an Infor M3 Cloud environment. In some areas, you will find that a well-structured AMS solution is a necessity and not a choice.

Migrating from an Infor M3 on-prem version to a Cloud solution provides you with a lot of advantages in operating the M3 environment as well as access to the latest application benefits and features on a continuous basis.


It will, however, require that you adapt to new ways of operating the new M3 environment. You will need to have an AMS strategy to be able to take advantage of all the potential benefits and to maximise, or optimise, the outcome.


A well-implemented AMS solution will provide you with a necessary and structured process around Operations, Support, and Change Management, all according to a Governance process covering your entire solution.

The entire M3 environment often consists of a lot of other applications and databases, apart from the M3 Cloud content. A vast majority of our customers have a mix of applications supporting their business processes.


It could, for example, be a CRM tool integrated with the M3 Sales functionality, a BI tool to present all kinds of data or a mobile application used on handheld devices by warehouse staff for picking and packing.

Infor release handling

When you move to Infor M3 Cloud, you will no longer require large upgrade projects every five-seven years. Instead, you will (have to) follow Infor’s continuous update processes.

These updates include feature enhancements, new functionality and tools, security updates, etc.

Traditional installation projects will, therefore, be replaced by continuing ‘mini-projects.’


Mitigate new challenges

There will be some new challenges for an organisation going to a cloud solution, functional as well as technical. Proactive and operational processes will be required for, i.e., M3 Cloud ‘code drops’.

You will need to redesign operational processes like:

  • Upgrades of integrated 3rd party solutions
  • Integrations with other 3rd party applications
  • Database coordination with other 3rd party databases
  • Security in many aspects

A redesign of the operational processes will be needed regardless of whether you are running the AMS solution in-house, outsourced, or as a combination.

To learn how your business can reduce its IT dependency risks, check out our latest guide on the  Application Management Services.

Download Ebook



Discuss this post

Recommended posts

What is NIS2? The NIS 2 directive is a set of proposed EU legislation that builds upon existing rules around cybersecurity. The growing trend towards digitalization and the associated surge in cyber attacks have heightened cyber risk and the European Commission have responded with this proposed replacement of the standing NIS Directive. It aims to address current weaknesses in organizations’ cybersecurity obligations in a world where the pandemic and geo-political instability have highlighted threats to energy and food supply chains. With streamlined reporting obligations, increased supervisory measures and stricter enforcement requirements, the legislation aims to boost the level of cybersecurity in Europe long term.
At Columbus, we believe that with the right partner, IT outsourcing can shift your business from going with the flow to driving it. It can actually put you in the right position to be proactive, especially in the face of change. We all need this right now.
Adoption of cloud solutions is spreading far and wide. Many businesses have turned to cloud ERP systems to reduce human capital costs, others to increase efficiency and flexibility – all valuable benefits amid ongoing disruption. However, continuous cloud updates are not a ‘fix-all’ solution to ensure ongoing operations. Thorough release management of updates and implementation of sound testing strategy must be used to ensure consistent operational functionality and security.
Dynamics 365 is evolving rapidly, and many companies are in doubt about how to react. Columbus’s dedicated team gives them a helping hand.
Many companies can save a fortune on Dynamics 365 licences. But you need to know exactly where you are heading.
right-arrow share search phone phone-filled menu filter envelope envelope-filled close checkmark caret-down arrow-up arrow-right arrow-left arrow-down