<img src="https://secure.leadforensics.com/133892.png" alt="" style="display:none;">

Discover the latest developments

7 things you should know about modern commerce architecture

Curious about how your company benefit from modern commerce architecture? Find out why MACH can...

2 mins read Read More

Using personalisation to boost sales and customer loyalty

Personalising the customer experience leads to boosted sales and customer loyalty.

2 mins read Read More

Trust is good. Automated testing is better.

A few years ago, when Microsoft launched its ‘Evergreen’ approach, they were really taking on board...

2 mins read Read More
Newsletter Subscribe
Subscribe to releases from Columbus Global

Subscribe to all the latest releases from Columbus Global by registering your e-mail address below. You can unsubscribe at any time.

More flexibility with frequent Dynamics 365 updates – even when changes and COVID-19 strike

For some time, there has been talk that cloud-based business systems are the way forward. COVID-19...

3 mins read Read More

The value of customer service and how to improve it

Great customer service gives your business a competitive edge that no-one can take away. Read more...

2 mins read Read More

Customer service vs customer experience: Definitions and differences

While customer service focuses on your customer-facing teams, customer experience refers to the...

3 mins read Read More

Invest in a business system to increase food safety

Increase your company's food safety, invest in a high-performing business system that provides...

1 min read Read More

Speedier and safer food industry: Benefits of a traceability solution

Since every aspect is crucial when it comes to food safety, a traceability solution enables you to...

1 min read Read More
CRM

CRM and ERP integration: The path to achieving true customer value

Over the years, ERP solutions have evolved to cover more business elements. But to maximize its...

4 mins read Read More

What is Microsoft Dynamics 365 Project Operations?

D365 Project Operations is the latest addition to Microsoft’s project management solutions family....

3 mins read Read More

Why manufacturers should prioritise customer experience

Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...

2 mins read Read More
CRM

How to tell if your business needs a CRM system

It’s not just about choosing the right CRM. You need to do it at the right time. Here are five...

4 mins read Read More

7 top tips to improving your customer engagement strategy

A robust customer engagement strategy can help you provide the most memorable, positive customer...

3 mins read Read More

An update strategy prevents you from being caught off guard

Today, Dynamics 365 customers have constant access to the latest technology and functionality,...

2 mins read Read More

Constant Dynamics 365 updates require a reliable testing strategy

Confidence is good, but testing is better...This old adage is no less apt with Microsoft’s...

3 mins read Read More

COLUMBUSCAST: What is customer experience (CX)?

What do you think when you hear the words customer experience? Customer experience and engagement...

2 mins read Read More
1
right-arrow share search phone phone-filled menu filter envelope envelope-filled close checkmark caret-down arrow-up arrow-right arrow-left arrow-down