Filip Lindwall
Sep 27, 2021
7 things you should know about modern commerce architecture
Curious about how your company benefit from modern commerce architecture? Find out why MACH can...
Jessica Hall
Sep 27, 2021
Using personalisation to boost sales and customer loyalty
Personalising the customer experience leads to boosted sales and customer loyalty.
Columbus
Sep 22, 2021
Trust is good. Automated testing is better.
A few years ago, when Microsoft launched its ‘Evergreen’ approach, they were really taking on board...
Newsletter Subscribe
Subscribe to releases from Columbus Global
Subscribe to all the latest releases from Columbus Global by registering your e-mail address below. You can unsubscribe at any time.
Columbus
Sep 22, 2021
More flexibility with frequent Dynamics 365 updates – even when changes and COVID-19 strike
For some time, there has been talk that cloud-based business systems are the way forward. COVID-19...
Jessica Hall
Sep 22, 2021
The value of customer service and how to improve it
Great customer service gives your business a competitive edge that no-one can take away. Read more...
Jessica Hall
Sep 20, 2021
Customer service vs customer experience: Definitions and differences
While customer service focuses on your customer-facing teams, customer experience refers to the...
Simon Noakes
Sep 10, 2021
CRM and ERP integration: The path to achieving true customer value
Over the years, ERP solutions have evolved to cover more business elements. But to maximize its...
Mayzin Han
Sep 9, 2021
What is Microsoft Dynamics 365 Project Operations?
D365 Project Operations is the latest addition to Microsoft’s project management solutions family....
Simon Noakes
Sep 8, 2021
Why manufacturers should prioritise customer experience
Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...
Mayzin Han
Sep 7, 2021
How to tell if your business needs a CRM system
It’s not just about choosing the right CRM. You need to do it at the right time. Here are five...
Stephen Higgins
Sep 6, 2021
7 top tips to improving your customer engagement strategy
A robust customer engagement strategy can help you provide the most memorable, positive customer...
Columbus
Sep 1, 2021
Constant Dynamics 365 updates require a reliable testing strategy
Confidence is good, but testing is better...This old adage is no less apt with Microsoft’s...
Simon Noakes
Sep 1, 2021
COLUMBUSCAST: What is customer experience (CX)?
What do you think when you hear the words customer experience? Customer experience and engagement...
.jpg?width=600&name=Hero-banner-image-option2%20(1).jpg)
Apr 23, 2024
.jpg?length=100&name=JHAL%20headshot%20(2).jpg){kind=avatar}
