Columbus
Sep 22, 2021
More flexibility with frequent Dynamics 365 updates – even when changes and COVID-19 strike
For some time, there has been talk that cloud-based business systems are the way forward. COVID-19...
Jessica Hall
Sep 22, 2021
The value of customer service and how to improve it
Great customer service gives your business a competitive edge that no-one can take away. Read more...
Jessica Hall
Sep 20, 2021
Customer service vs customer experience: Definitions and differences
While customer service focuses on your customer-facing teams, customer experience refers to the...
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Simon Noakes
Sep 10, 2021
CRM and ERP integration: The path to achieving true customer value
Over the years, ERP solutions have evolved to cover more business elements. But to maximize its...
Mayzin Han
Sep 9, 2021
What is Microsoft Dynamics 365 Project Operations?
D365 Project Operations is the latest addition to Microsoft’s project management solutions family....
Simon Noakes
Sep 8, 2021
Why manufacturers should prioritise customer experience
Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...
Mayzin Han
Sep 7, 2021
How to tell if your business needs a CRM system
It’s not just about choosing the right CRM. You need to do it at the right time. Here are five...
Oct 4, 2024
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