Jessica Hall
Sep 20, 2021
Customer service vs customer experience: Definitions and differences
While customer service focuses on your customer-facing teams, customer experience refers to the...
Simon Noakes
Sep 10, 2021
CRM and ERP integration: The path to achieving true customer value
Over the years, ERP solutions have evolved to cover more business elements. But to maximize its...
Mayzin Han
Sep 9, 2021
What is Microsoft Dynamics 365 Project Operations?
D365 Project Operations is the latest addition to Microsoft’s project management solutions family....
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Simon Noakes
Sep 8, 2021
Why manufacturers should prioritise customer experience
Customer experience isn’t traditionally a priority for manufacturers. But with more B2B customers...
Mayzin Han
Sep 7, 2021
How to tell if your business needs a CRM system
It’s not just about choosing the right CRM. You need to do it at the right time. Here are five...
Stephen Higgins
Sep 6, 2021
7 top tips to improving your customer engagement strategy
A robust customer engagement strategy can help you provide the most memorable, positive customer...
Columbus
Sep 1, 2021
Constant Dynamics 365 updates require a reliable testing strategy
Confidence is good, but testing is better...This old adage is no less apt with Microsoft’s...
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Jul 15, 2024
