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Changing business software can be a tough challenge. But with many businesses choosing to upgrade from Dynamics AX to Dynamics 365, now could be the optimum time to explore how your business could benefit by biting the bullet.

NEW and innovative features

Although Dynamics AX and Dynamics 365 have comparable functionality, Microsoft’s eager investment in R&D has resulted in a variety of new features within the upgraded Dynamics 365 App platforms. Here are some of the benefits you'll enjoy when you upgrade to Dynamics 365 from AX.

Tip: If you're more of a visual graphic person rather than a reader, you can go ahead and check out a more picture-heavy version of this blog here.


Accessibility has been enhanced through web and cloud-based access. Simplifying the software’s structure and enabling remote access across various devices. Enriching your external relationships, as suppliers, partners and vendors can access selected data remotely. Empowering you to reduce your on-premise footprint and gain a positive ROI.

Did you know: continuous AI advancements are built into the cloud? Therefore, optimising your use of the cloud helps future-proof your business for the new common standard. However, as this doesn’t suit all organisations due to data and compliance regulations, Dynamics 365 can still be deployed locally with restricted features and services.

Stay up to date

Microsoft’s continuous monitoring and updating of the Dynamics 365 software lessens your IT departments need to 'solutionise', reducing your businesses maintenance responsibilities.

These ongoing changes and fixes mean that Dynamics 365 delivers progressive incremental updates, unlike the major alterations released by Dynamics AX. So, you can rest assured your business is always operating with the most up to date software, making your operations far smoother.

Take advantage of the latest technology

Dynamics 365 also features enhanced business intelligence (BI), utilising the power of AI, and is driven by analytical services and extensive data-sets, giving the solution superior capabilities which improve your reporting potential.

You will also benefit from updated user-centric interfaces which encourage greater individual and collaborative experiences through personalisation.


At the same time, Dynamics 365 simple integration functionality with platforms, such as CRM, contribute to the achievability of your end-to-end solutions. Likewise, the easy utilisation of Microsoft cloud products – Office 365, PowerBI, and additional CRM apps – provide your users of the solution with great operational advantages.

Changes in the licensing model means customers can buy what they want, when they need it and easily scale up/down. Plus, Microsoft are currently offering existing Dynamics customers on a Maintenance plan a 40% discount to move to Dynamics 365 in the cloud. However, this expires end of October!

What’s still to come...

Besides the current enrichment of the D365 solution, Microsoft is continuing to strengthen the product on an ongoing basis by updating its software with new features.

Moving forward, customers of Dynamics 365 can look forward to more options in their software’s functionality, such as integrated retail workforce management. Giving users the opportunity to lower operational costs by managing their workforce and time more efficiently. 

Customers of Dynamics 365 can also take advantage of connecting the Project Service Automation App, as this will allow users to sync project and resource data with project accounting. As a result, improving access to vital data, and making it easier for your users to govern accounts more effectively. 

Additionally, Dynamics 365 operates a closer integration to Talent and LinkedIn, meaning your HR department have the autonomy to blend employee LinkedIn data within your business records, updating any profile changes automatically to keep records up to date. 

Fancy visualising these benefits?

The benefits we just discussed aren't the only ones. We've designed up the facts in this blog, plus some more, into a graphic. Check it out below.

Discover the benefits of Dynamics 365


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