It is a question of survival when your industry is digitised, and you are lagging behind if you do not know how to handle or actively use your data to ensure continued growth and increased market share.
Running a business involves a large number of attempts and mistakes. The pressure of competition in the market and the digital transformation means that companies are testing everything from different marketing ideas, accounting programs or new production flows, all of which must help optimise and reduce costs. But companies can save both time and money by collecting and actively using their data - this is known daily as business intelligence (BI).
BI makes data across the company into valuable and useful information. It allows you to identify key trends that can be used to change or implement strategic growth plans, as well as understand the link between different functions and aspects of the business, and from this find the company's next growth or business area.
"A data-driven company is an organisation where each person uses data to make better, factual decisions. Everyone has access to the data they need when they require it. Being the data drive is not about having access to a few silo reports at the beginning of each week, to conclude what went "less well" in the week before. It is about giving all of the company's employees the opportunity to explore data independently, and to use historical data to predict what is going to happen tomorrow. In short, it's about using its data to create intelligent and fact-based behaviour in its business,” says Karina Behr Andersen, Business Development Director, Columbus.
Becoming more data-driven
Columbus helps companies become more data-driven and attach important business-critical data from, for example, ERP, production, and other similar systems to the business strategy. This knowledge can then be passed on to employees so that they become co-responsible in their daily business and make the right decisions moving forward.
"Businesses need to be challenged in their common thinking when it comes to their use of data. Most often, they do not know the full potential of the data they already have. Not everyone knows how they can and must be handle data, and the significance this data can have for the company if they are treated curiously and correctly. Ultimately, it can be an important source for new market shares, new services, new products, and savings or production optimisations,” says Karina Behr Andersen.
Focused and intelligent behaviour
BI tools allow companies to focus on and optimise their core business. But it requires special commitment and a dedicated focus to use data optimally. It is about creating a data culture where each employee, regardless of where in the organisation they are, acts on the basis of patterns that are visible in the data. Today things are changing considerably faster than before, so we must be ready to change behaviour by making new decisions based on knowledge and be sure to drop the "how we have always done it" approach.
"Companies should not measure everything, because it only makes them defocused. KPIs must be measured directly against the business strategy to ensure the desired future. It's about creating a healthy transparent data culture, where each employee gets a specific behaviour based on facts. It creates a focused, intelligent behaviour and the employees can act proactively independently because they can see that it provides value for themselves and thus the business,” says Karina Behr Andersen.
Data must be vivid and visual
Most companies today claim to be fluent in data, but as with most trends, some companies tend to exaggerate. At Columbus, they have worked with BI for more than 11 years and helped some of the largest Danish and global companies, and therefore have a very clear understanding of what is required of companies that want to be data-driven.
"Companies need to visualise their data and only measure the relevance - you measure everything, you measure nothing. They need to make sure their employees get the right visualisations that enable them to make real decisions independently every day. In my experience, only satisfied employees take responsibility for their company's success, because they are able to do so. We all want to make a difference when we go to work,” says Karina Behr Andersen, and continues.
"We help companies to unfold their curiosity for their own data by looking at business models and making their data live so that employees can see the purpose of using data across the organisation. If companies do not properly use their data to "predict tomorrow", but only focus on what happened yesterday, then they do not survive in a market where the data race is occurring and where knowledge today is data-driven,” says Karina Behr Andersen.