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It's no secret that to stay relevant in today's business world, you need to be up-to-date on the latest technology trends. As famous scientists and technologists have predicted, we are in the digital age. This prediction can be seen in our world today - with the increasing use of technology in the business sector, which has helped promote more efficiency, transparency, and simplicity. Some of the advantages of adopting technology are:

  • Improved customer services automatisation - technology can help track customer interactions and preferences to provide tailored experiences unique to customers
  • Better competitiveness - technological development is a key driver for better competitiveness in today's business environment. The incorporation of automation for production, computation and the globalisation of trade systems have significantly strengthened this dependences
  • Improved organised work systems and collaboration - technology makes it easier for people to communicate and collaborate on projects through task management tools where tasks can be recorded, tracked, and checked off when completed.

Hence, is there a better way for a business to stay competitive and be successful than embracing technology? This blog post offers helpful insights on different ways to bring your business into the 21st century.

business techonlogy

How to bring your business into the 21st century

There's no doubt that the business world has changed in the past decades. To keep up and stay competitive, it's important to bring your business into the 21st century. Here are a few tips to help you get started.

Streamline business processes

In the 21st century, it's more important than ever to streamline business processes. With so much competition out there, companies need to ensure their business is operating as efficiently as possible.

One way the processes can be streamlined is by using task management tools. They can be extremely helpful in streamlining processes by creating tasks and assigning them to specific team members. That ensures everyone is aware of what needs to be done and no tasks are forgotten.

The other way is using well-built scheduling software to schedule the team. Scheduling software is an immense help in businesses where time is money, as it enables them to optimise workflow and ensure employees are always on track.

Automate business processes

Automating business processes allows companies to keep up with the ever-changing technological landscape and helps the business to stay competitive. Automation is an essential component of modern business practices, and it is necessary for success in today's competitive environment.

Impact of technologies on professional services

Professionals in various industries are starting to rely on technology to help them do their jobs better, automate tasks and processes that used to require human involvement. This shift has impacted the way they provide services, and it's something you should be aware of.

business techonlogy

Technology enables professional service firms to reach a wider client base because the internet has made it possible for companies to connect with their customers better, and reach more potential clients through social media platforms like Facebook and Instagram. Also, technology has helped professional service firms be more efficient and productive by automating tasks, improving communication, and organising data.

Professional service firms can build and manage their brands through websites and social media platforms. That way they can communicate brand values and create an online presence that helps potential clients learn about the firm.

For example, if you’re working in the sales and marketing department or a customer support department, one of the ways you can automate business processes is by using an autoresponder email service. Autoresponder email service helps send follow-up emails once the customer has opted-in. With the help of scripts incorporated into your account, businesses can also tailor the messages based on what happens after the customer signs up for the mailing list.

Boost the business

Boosting the business is the act of making it bigger than it currently is. This could include increasing sales to make sure to stay on top of current trends and don't miss out on any chances for growth.

business technology

Businesses could be boosted by using PowerBi and AI. PowerBi enables accessing data, creating reports, and sharing insights with the team. This platform provides interactive visual analytics, which can help with easily understanding the data, discovering insights, and boosting business development.


The way businesses are conducted has evolved with the times. You can't afford to stay stuck in the past and continue using paper while leaving out the technology. With so many apps available for just about any task imaginable, technology has made business processes easy, saves time, and ultimately increases productivity.

Enhance your business agility with the right technology

In the professional services landscape, it's pivotal that businesses are agile to respond to the constant changes within the industry. How can we improve our business agility with technology? Our checklist has you covered, including:

  • How to improve your operational efficiency
  • How to maximise data quality
  • The importance of choosing the right technology for your firm

Interested? Get your copy below.

How to achieve business agility

About the author

Derek Jones (VP Enterprise Strategy, Americas) spearheads key initiatives at Deputy, a global workforce management platform for employee scheduling, timesheets and communication. With a focus on workforce, Derek helps business owners and workforce leaders simplify employment law compliance, keep labour cost in line and build award-winning workplaces. Derek has over 16 years’ experience in delivering data-driven sales and marketing strategies to SaaS companies like MarketSource and Griswold Home Care.


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