<img src="https://secure.leadforensics.com/133892.png" alt="" style="display:none;">

If you love doing fiddly, complicated and time-consuming tasks that demand accuracy then this isn’t the blog for you. If on the other hand you like making things easier, simpler and more efficient then read on!

A major chore for anyone working in a receivables department is the necessity to match customer payments against open invoices. There are many potential complications. A payment may not indicate the reason for the payment; it may represent a partial payment; it may be a lump-sum payment for several invoices; or it may involve a discount. These factors combined with a high volume of payments can be a significant headache.

Fortunately, Business Central includes functionality to simplify this task. The payment processing tool included in Business Central is called payment registration which provides the facility to easily apply payments that have been made into your bank account to the associated sales document and then to update the ledgers with the value of the payment.

Grow your Business with Microsoft D365 Business Central - Download Guide

When using payment registration for the first time you will be required to complete a set-up page that will be used each time you utilise the tool.

The Register Customer Payments page lists all open invoices for all customers and can be filtered by customer to simplify the identification of appropriate invoices.

The Register Customer Payments page provides the following functionalities:

  • Apply a customer payment to one invoice - the simplest scenario is to register a single customer payment against a single invoice.
  • Apply a customer payment to multiple invoices - a more complex scenario is to register a single customer payment against multiple sales documents.
  • Allow discount – an action on the page allows the discount details for an invoice line to be accessed.
  • Identify documents that are not fully invoiced – in some cases a payment may be received that is associated with a document that cannot be found.

The Register Customer Payments page can be accessed from the Tell me what you want to do search action but can also be accessed from the Register Customer Payments action on the Customer Card page. When accessed from the Customer Card page the data is automatically filtered for the selected customer.

I hope that this article encourages you to try out the payment registration functionality in Business Central or to explore it more fully.
Microsoft Business Central eBook_Columbus UK


Discuss this post

Recommended posts

What is Cloud Computing Put simply, Cloud computing is on demand computing through the internet, not through local servers. Most businesses will already make use of Cloud computing, whether that’s through office solutions, such as O365, or perhaps web-based eCommerce. Traditionally, core business solutions, such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) have been run on internal servers, but there’s an increasing trend for businesses to move to Cloud solutions. So, what are the benefits to migrating these key business systems to the Cloud:
“Sorry it’s gone to the wrong person; can you resend it to….” We regularly need to send emails to specific departments or contacts to approve a Quote, Order or Invoice and I have often heard clients and customers voicing their impatience stating they are waiting for a response due to an email going to the wrong person.
Can you remember when you set up the data in your current NAV or Business Central system?  Whether this happened many years ago or more recently, an important part of the process was to include master data and opening balances.  Hopefully, you did not enter this large volume of data manually!  Instead, you would have populated Excel spreadsheets with your data and then used the data migration functionality within Business Central to simply validate and import that data into your system.
right-arrow share search phone phone-filled menu filter envelope envelope-filled close checkmark caret-down arrow-up arrow-right arrow-left arrow-down